1-3-3 Nishishinsaibashi Hotel Nikko Osaka B1F White Avenue
Lobby Lounge
90 m
1-3-3 Nishi Shinsaibashi Hotel Nikko Osaka 2F
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great location
Helpful staff
Room smell
Limited breakfast selection
8.0/10
Great
Rooms
7.7
Location
9.0
Service
8.5
Dining
7.5
Guest reviews
8.0/10
based on 19 reviews
4/5
based on 2346 reviews
8.6
8.6/10 based on 5594 reviews
#12 of 178 hotels in Chuo based on Tripadvisor
Jamie
United Kingdom,
May
2024
9.0/10
I had a wonderful stay at the hotel. The rooms were clean, spacious, and had separate spaces for our suitcases, which was really convenient. The service was friendly and professional, though there were moments of reluctance initially. The location was superb, right near the train station and shopping areas. The dining experience was perfect with a variety of tasty options. Overall, a great value for money.
Rooms
9.0
The rooms were spacious and clean, and we appreciated the separate space for our suitcases.
Service
8.0
The staff was helpful, kind, and professional, though there was initial hesitation before they provided assistance.
Location
10.0
The hotel's location is top-notch, near the train station, shopping areas, and popular attractions like Dotonbori. Perfect for those who love shopping and exploring.
Dining
9.0
The dining options were fantastic, offering both normal and Japanese breakfast buffets with tasty and fresh choices.
Facilities
9.0
The hotel facilities were great and added to the overall convenience of the stay.
Edward
United States,
May
2024
8.2/10
The hotel's location is incredibly convenient, right across the bustling Shinsaibashi shopping street and connected to the subway system. The room was smaller than anticipated due to a spacious bathroom and emitted a slight smell, possibly from a previous smoking room. The service was top-notch with incredibly helpful and friendly staff. The dining options were satisfactory but could benefit from a wider breakfast selection.
Rooms
7.0
The room, though smaller than expected, was clean and in full heater mode during the winter. The large bathroom was a nice surprise.
Service
9.0
The staff was exceptionally helpful and friendly, providing assistance with travel itineraries and being accommodating to various needs.
Location
10.0
The location couldn't be better, just across from Shinsaibashi shopping street and with easy access to the subway network for seamless exploration of the city.
Dining
7.0
The dining options were good, with a choice between a western and Japanese buffet, but it could have been improved with more variety in the breakfast selection.
Facilities
8.0
The hotel's facilities were sufficient for a comfortable stay, providing all the necessary services for a pleasant experience.
Great location
Room smell
Colin
United Kingdom,
April
2024
8.2/10
The hotel's rooms are comfortable despite potential humidity issues and small size, offering modern amenities. The service is friendly and responsive, though handling large parties may need improvement. The location is superb, in the heart of Shinsaibashi with easy access to attractions and dining. The dining experience is excellent with a wide selection and a beautiful view. Facilities are well-equipped and maintained.
Rooms
8.0
The rooms were bright, spacious, and modern, offering all necessary amenities.
Service
7.0
The staff were very helpful, friendly, and responsive to queries.
Location
9.0
The hotel is strategically located in lively Shinsaibashi, within walking distance of key attractions and dining options.
Dining
9.0
The dining experience was excellent with a wide selection and a great view.
Facilities
8.0
The hotel offers well-equipped and maintained facilities for guests' convenience.
Sam
United States,
March
2024
7.8/10
I found the hotel to be a comfortable stay with friendly staff and convenient location, although room size might not be ideal for the price. The cooling system could use some adjustments for out-of-town guests. The dining experience was satisfactory, but an extension of breakfast time would be appreciated. The facilities offered were good, with polite and responsive service overall.
Rooms
7.0
The room I stayed in was small but adequate for my needs.
Service
9.0
The staff was extremely polite, helpful, and attentive to all my requests.
Location
8.0
The location of the hotel was fantastic, easily accessible from the subway and close to shopping areas.
Dining
7.0
I enjoyed the dining options available, although an extension of breakfast time would have been great.
Facilities
8.0
The hotel offered a good range of facilities that met my needs during my stay.
William
United States,
February
2024
7.4/10
My stay at the hotel was pretty good overall. The rooms were bright, spacious, and modern with all the necessary amenities at hand, but they were a bit on the small side, making it tricky to move around comfortably. The service was polite, efficient, and they were ready to assist with anything, which was a plus. The location was superb, being very close to the train station and shopping center.
Rooms
7.0
The rooms were bright, spacious, and modern with all the amenities at hand if required, but a bit small and cramped, especially if you needed to access the bed on the inside.
Service
9.0
The service was polite, efficient, and the staff was always ready to help with any requests.
Location
8.0
The location was very great, close to the train station and a shopping center, making it very convenient for exploring the area.
Dining
5.0
Facilities
8.0
The hotel offered a variety of facilities like room service, dry cleaning, and tours/ticket assistance to enhance the overall stay.
convenient location
limited dining options
Chris
United Kingdom,
December
2023
8.2/10
The hotel offers impressive views from the high floors and is a great spot for breakfast. However, the rooms seem a bit old. The service was exceptionally professional and helpful, especially when my flight was canceled. The location is superb, right beside the bustling Dontobori area, with convenient access to the subway. The dining experience was decent, though mainly Western options for breakfast. The facilities were ample with a wide selection.
Rooms
8.0
The rooms offer very nice views from the high floor.
Service
9.0
The service was exceedingly helpful, professional, and accommodating, especially when my flight was canceled.
Location
9.0
The location is very convenient, right beside the busy Dontobori area with easy access to the subway.
Dining
7.0
The dining provided ample choices, with a great view over the boutiques.
Facilities
8.0
The facilities were ample with lots of choice in a large but busy room.
Stephen
United States,
December
2023
7.0/10
My stay at the hotel had its ups and downs. The rooms were a bit cramped and noisy, but the staff was incredibly helpful and accommodating. The location was perfect for shopping enthusiasts, with easy access to major attractions. While the dining options were limited due to the current situation, the overall experience was decent.
Rooms
5.0
The single room I stayed in was very small and noisy, with limited space to move around.
Service
9.0
The staff was lovely and went out of their way to assist us, especially considering the language barrier.
Location
8.0
The hotel is situated within the vibrant Shinsaibashi-Suji shopping street, making it a paradise for shopping lovers. It is conveniently close to major attractions and transportation.
Dining
6.0
However, the Sicilian pastry was a pleasant surprise.
Facilities
7.0
The facilities at the hotel were decent, offering essential services for travelers.
Gerald
United Kingdom,
November
2023
8.4/10
I really enjoyed my stay at this hotel. The rooms were small but nicely decorated, and I appreciated having two separate spaces for our suitcases. However, if you have multiple large bags, it might feel a bit cramped. The service was very welcoming and friendly, making me feel right at home. The location was superb, right next to the subway and within walking distance of many attractions. The dining experience was great, with plenty of breakfast choices and a lovely view over the boutiques. Overall, a pleasant stay with some minor room size considerations.
Rooms
8.0
The rooms were small, like other Japanese rooms, but nicely decorated.
Service
9.0
The service was very welcoming and friendly.
Location
9.0
The location was excellent, right next to the subway and walkable from many places of interest.
Dining
8.0
The dining options were good with plenty of choice for all tastes and well-presented dishes.
Facilities
8.0
The hotel offered a range of facilities to make my stay comfortable.
Norman
United Kingdom,
October
2023
8.2/10
The hotel was a convenient choice for a one-night transit stay. The rooms were amazing with a great view of the shopping malls, although there was confusion about the bed arrangement initially. The service was extremely friendly and helpful, especially at the information counter. The location was very convenient, connected to the station and right near the bustling Dontobori area. The dining experience was decent and convenient, given the early opening hours of Japanese restaurants, but could improve with more variety. The hotel facilities were well-maintained.
Rooms
8.0
The rooms were amazing and had a great view of the shopping malls.
Service
9.0
The service was extremely nice and helpful, especially at the information counter.
Location
9.0
The location was very convenient, connected to the station and near the bustling Dontobori area.
Dining
7.0
The dining was decent and convenient, especially considering the limited options for early breakfast.
Facilities
8.0
The hotel facilities were well-maintained.
Vivian
United Kingdom,
October
2023
8.6/10
I absolutely loved my stay at the hotel! The rooms were just perfect, with an amazing view across Osaka, ideal for couples or families with children especially if you plan to visit Universal Studios. The location was superb, close to all the major attractions and right in the heart of the action. The service was outstanding, with extremely friendly staff making my stay extra special. A fantastic stay overall!
Rooms
9.0
The rooms were very nice with an amazing view across Osaka.
Service
9.0
The service was top-notch, with lovely and accommodating staff.
Location
9.0
The hotel is quite near the famous Dotonbori area, making it very convenient for getting around Osaka.
Dining
7.0
Facilities
9.0
The facilities, from the location of the exit stairways to the room amenities, were top-notch.
amazing view
limited dining
Jim
United Kingdom,
September
2023
7.8/10
My stay at the hotel was quite pleasant overall. The rooms, although not big enough, were comfortable and I appreciated having enough space for our suitcases, which is a rarity in Japan. However, the price has increased considerably, which is a downside.
Rooms
8.0
The rooms were standard for 5-star hotels in Japan, on the smaller side but comfortable.
Service
7.0
The service was very helpful, friendly, and responsive to all our queries. However, they were extremely inflexible and took a long time to rearrange our toiletries daily, which was a bit upsetting.
Location
9.0
The location was excellent, right next to the subway and within walking distance of many attractions and shopping streets.
Dining
7.0
The dining experience was good with plenty of choices for all tastes, although it lacked variety.
Facilities
8.0
The hotel has great view over the boutiques and offers a nice dining experience.
great location
small rooms
Damian
United Kingdom,
September
2023
8.4/10
My stay at the hotel was a mix of positives and negatives. The rooms are quite spacious and very clean, located conveniently facing Midosuji Avenue and Daimaru at the front. The service was a bit odd but very helpful, especially with booking meals. The hotel's location is superb, attached to the subway and close to downtown Osaka, perfect for shopping and exploring. The dining options were a delight, with a variety of choices. The facilities were decent, offering basic amenities.
Rooms
8.0
The rooms were small but nicely designed for efficient use of space.
Service
9.0
The service was very patient and helpful, particularly with booking meals and assisting with language issues.
Location
9.0
The location was ideal for shopping and exploring, with easy access to train stations and upscale stores like Dior and Chanel.
Dining
9.0
The dining experience was delightful with a delicious variety of choices.
Facilities
7.0
The facilities were adequate, providing the necessary services for a comfortable stay.
Convenient Location
Small Rooms
William
United Kingdom,
August
2023
8.6/10
My stay at the hotel was fantastic! The rooms were so clean and had everything we needed. Although the room was rather small, it was super comfortable and modern. The service was very helpful and a pleasure to deal with. The location was super convenient with plenty of shops and restaurants nearby. The dining experience was sooo awesome, offering ample choices. Overall, a great stay with some minor room size concerns.
Rooms
8.0
The rooms were so clean and had everything we needed, rather small but super comfortable and modern.
Service
9.0
The service was very helpful and a pleasure to deal with.
Location
9.0
The location was super convenient with plenty of shops and restaurants nearby.
Dining
9.0
The dining experience was sooo awesome, offering ample choices.
Facilities
8.0
The facilities were great and served our needs well.
Andrew
United Kingdom,
August
2023
8.6/10
The hotel offers comfortable and spacious rooms, but lacks a modern touch compared to other hotels we've stayed in. The service provided by the front desk staff was professional and very helpful. The fantastic location near a subway station and shopping areas makes traveling convenient. Overall, it's a good choice with a few areas to consider for improvement.
Rooms
8.0
The rooms were comfortable and spacious.
Service
9.0
The front desk staff was professional and very helpful for several issues before and during our stay.
Location
10.0
The hotel's location is fantastic, being central and near a shopping district with easy access to a subway line.
Dining
7.0
Facilities
The facilities met our needs during the stay.
Geoff
United Kingdom,
June
2023
8.0/10
The hotel offers spacious and nicely decorated rooms with a good color scheme, although there was a slight mix-up with the reservation initially. The location is superb, with close access to shopping areas and direct train station proximity. I enjoyed the variety in the two types of breakfast available, but it would be even better if the breakfast time was extended. The staff was very nice and helpful, although there was an issue with booking confusion on another night at a different hotel. Overall, a comfortable stay with convenient surroundings.
Rooms
8.0
The rooms are spacious and nicely decorated with a good color scheme.
Service
7.0
The staff was very nice and helpful.
Location
9.0
The location is superb, with easy access to shopping areas and the train station.
Dining
8.0
The breakfast offers a good variety, but extending the serving time would enhance the experience.